This Privacy Policy outlines the data practices of US Surface Warehouse Ltd, trading as Vadara (“we”, “us”, or “our”) in connection with the Vadara UK website and its related services (collectively, the “Site”).
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy and our [Terms of Use]. If you do not agree, please refrain from using the Site.
We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting the revised policy on this page. Where required, we may notify you of changes via email. We encourage you to review this page regularly.
What Information We Collect
We collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII) to provide a smooth, customized user experience.
Personally Identifiable Information
This includes details such as:
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Full name
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Email address
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Postal address
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Employer, job title, and department
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Phone number
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Payment details (for purchases)
You provide this information voluntarily when you:
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Sign up for newsletters or updates
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Submit a form or enquiry
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Place an order
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Enter a promotion
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Contact us
Certain fields may be marked as mandatory. If you do not provide the required information, we may not be able to offer specific services.
Non-Personally Identifiable Information
We may collect data such as:
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Browser type and version
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IP address
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URL paths before/after visiting our Site
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Device and usage details
This data is collected via cookies, log files, and analytics tools, and helps us understand usage trends and optimize the user experience.
Legal Basis for Processing Data
We process your personal data under one or more of the following legal bases:
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Consent – for marketing communications and optional services.
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Contract – to fulfil a purchase or enquiry.
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Legal obligation – for compliance with legal requirements.
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Legitimate interests – such as improving the Site or protecting our business interests (balanced against your rights and freedoms).
How We Use Your Information
We may use your information to:
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Provide and fulfill services or orders
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Improve the Site and user experience
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Send you marketing communications (if consent is given)
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Administer promotions or surveys
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Respond to your enquiries
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Meet legal or contractual obligations
You may unsubscribe or update your marketing preferences at any time.
Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
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Service providers such as delivery services, email platforms, or payment processors
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Legal authorities, if required by law or to enforce legal rights
These partners are under contract and must comply with data protection laws.
International Transfers
If we transfer your data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
How Long We Keep Your Information
We retain personal data indefinitely, unless:
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You request erasure
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It is no longer necessary for the purposes collected
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We are legally required to delete it
We periodically review our data retention practices to remain compliant.
Your Rights Under UK GDPR
You have the following rights:
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Access – Request a copy of your data
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Rectification – Correct inaccurate or incomplete data
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Erasure – Request deletion (“right to be forgotten”)
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Restriction – Request limited use of your data
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Objection – Object to processing for direct marketing or legitimate interests
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Data Portability – Request a copy in a machine-readable format
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Withdraw Consent – At any time for marketing communications
To exercise your rights, contact us at:
privacy@vadara.uk or write to:
Vadara Quartz UK, 4601 Spicewood Springs Road, Building A, Suite 1-100, Austin, Texas 78759
We will respond within one month.
Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze usage. You can manage cookie preferences via your browser. Some Site features may not work correctly if cookies are disabled.
Contact Us
If you have questions about this policy or your data rights, contact us at:
Email: privacy@vadara.com
Postal Address:
The Thomas Group Ltd.
C.P. Hart 213 Newnham Terrance
Hercules Road, London, SE1 7DR
United Kingdom
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.